§ 1 - Provider, inclusion of the GTC

This website is operated by Yay Golden Ratio by Dr Diaz Borbon. Throughout the site, the terms "we", "us" and "our" refer to Yay Golden Ratio by Dr. Diaz Borbon. Yay G-Ratio by Dr. Diaz Borbon offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

When you visit our Website and/or purchase something from us, you are using our "Service" and agree to be bound by the following terms and conditions ("Terms and Conditions", "Terms"), including the additional terms and conditions and policies referenced herein and/or available via hyperlink. These Terms and Conditions apply to all users of the Website, including but not limited to users who are visitors, purchasers, suppliers, customers, merchants and/or content creators.

Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the Website, you agree to be bound by these Terms and Conditions. If you do not agree to all of the terms and conditions of this Agreement, you may not access the Website or use any Services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.

Any new features or tools added to the current shop will also be subject to the Terms and Conditions. You can view the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, modify or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page regularly for any changes. By continuing to use or access the website after any changes have been posted, you will be deemed to have accepted those changes.

Our shop is hosted on Squarespace. Squarespace provides us with the online e-commerce platform that allows us to sell our products and services to you.

§ 2 - Offer of goods and conclusion of contract

i. The Provider offers the goods displayed in this online shop for purchase. The colour representation of the goods on the website may vary slightly depending on the internet browser used and the customer's monitor settings; these deviations can never be completely avoided technically. The selection of goods, conclusion of the contract and processing of the contract shall be carried out in the available language at the discretion of the user(s).

ii. The provider makes a binding purchase offer for the goods displayed in the shop. By sending the order request via the "buy now" button, the user accepts the purchase offer. The provider confirms the conclusion of the contract by e-mail (contract confirmation).

iii. Before accepting the purchase offer, the user(s) will be shown an overview of the data recorded for his or her order, including the essential characteristics of the goods. At this point, the user or users have the opportunity to check the data for possible input errors and, if necessary, to go back one or more steps in the order process to change the data or cancel the order altogether.

iv. After conclusion of the contract, the Supplier shall send the Customer the content of the concluded contract (contract text) by e-mail. At the same time, the Provider shall store the text of the contract in its electronic data processing system. Since the user(s) has/have no access to this, it is incumbent on the user(s) to keep the e-mail containing the text of the contract in his/her/his/her own interest.

§ 3 - Prices and payment

i. All prices of goods are total prices plus shipping costs. The charges include the statutory value added tax.

ii. Information on the shipping costs can be found in the respective description of the goods.

iii. The following payment methods can be used to pay for your purchase: PayPal, credit card (Stripe) or, if applicable, prepayment by bank transfer (for this method, contact us first by e-mail: hello@yummiest-self-care.com

iv. For orders paid in advance, a payment period of one week from receipt of the contract confirmation shall apply. The Supplier shall place the desired goods on hold for the User(s) for the duration of the payment period. The Supplier reserves the right to withdraw from the contract and to sell the goods elsewhere if payment has not been effected by the due date.

v. Deliveries to countries outside the European Union may be subject to customs duties and import turnover tax, which are payable by the user or users to the customs authorities upon receipt of the consignment. These charges are in addition to the purchase price and shipping costs and cannot be influenced by the supplier.

§ 4 - Shipping and delivery time

i. Information on the delivery time can be found in the respective description of the goods. An indication in days refers to the period of time from the payment by the user(s) to the delivery of the shipment.

ii. Several goods ordered at the same time shall be delivered in a joint consignment; the delivery time of the goods with the longest delivery time shall apply to the joint consignment. If the user(s) wishes delivery of a specific good with a shorter delivery time in advance, he/she must order this good separately.

iii. If a delivery fails because the user(s) provided the delivery address incorrectly or incompletely, a new delivery attempt will only be made if the customer bears the direct costs of the new shipment. These costs do not correspond to the shipping costs agreed upon at the conclusion of the contract, which are subsidised. A new shipment will be invoiced at 5 euros.

§ 5 - Consumer Right of Withdrawal

i. A user who buys as a consumer has a right of withdrawal in accordance with the statutory conditions. A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his or her commercial nor to his or her independent professional activity.

ii. The supplier grants a consumer right of withdrawal to a consumer with permanent residence outside Switzerland in accordance with the Swiss requirements and legal consequences even if the consumer's national law does not provide for a right of withdrawal or makes withdrawal subject to a shorter period or a stricter form than under Swiss law.

§ 6 - Warranty (liability for defects)

i. There are warranty claims of the purchaser or the purchasers (also referred to as defect liability rights) in accordance with the statutory provisions.

ii. The products you wish to return must be as you received them, in the original packaging or box, without having been opened, used, altered or tampered with in any other way.

iii. Kits cannot be split, so you must return all products together with the same features.

iv. You must pay the shipping costs incurred for returns.

v. Once we have received the products returned by you, we will check that everything is correct and contact you to confirm the processing of the refund.

vi. No refund will be made in the following cases:

a. Products that are damaged due to improper use or handling.

b. Products purchased outside this website.

c. Products that have been used, mishandled or have open or tampered packaging.

Cancellation policy

Cancellation policy for goods sent by post

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

To exercise your right of withdrawal, you must contact us:

Trade: Yay G-Ratio by Dr. Diaz Borbon

Company owner: Dr. Viviana P. Diaz Borbon

Address: Loogweg 8, Reinach CH-4153, Switzerland

E-mail: hello@yummiest-self-care.com

by means of a clear declaration (e.g. a letter or e-mail sent by post) of your decision to revoke this contract.

To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the end of the cancellation period.

Consequences of revocation

If you withdraw from this contract, we must repay you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the end of the period of fourteen days.

We bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the quality, characteristics and functioning of the goods.

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Sample cancellation form

(If you wish to cancel the contract, please fill in and return this form)

- To Dr Viviana P. Diaz Borbon

- Address Loogweg 8, Reinach, CH-4153, Switzerland

- E-mail: hello@yummiest-self-care.com

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)

- Ordered on (*) / received on (*)

- Name of the consumer(s)

- Address of the consumer(s)

- Signature of the consumer(s) (only in the case of notification on paper)

- Date

(*) Delete as applicable.

§ 7 - User comments, feedback and other submissions

 If you submit certain Submissions (e.g., Contest Entries) in response to our solicitation, or submit creative ideas, suggestions, proposals, plans or other materials online, by email, by post or otherwise (collectively, "Comments") without solicitation by us, you agree that we may edit, reproduce, publish, distribute, translate and otherwise use any Comments you submit to us in any medium at any time without restriction. We are not and will not be under any obligation to (1) keep any Comments confidential, (2) pay any compensation for any Comments, or (3) respond to any Comments.

We may, but are not obligated to, monitor, edit or remove content that we, in our sole discretion, determine to be unlawful, abusive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable, or in violation of any party's intellectual property or these Terms and Conditions.

You agree that your comments will not infringe any third party rights, including but not limited to copyright, trademark, privacy or personal rights or any other personal or proprietary rights. You further agree that your Comments will not contain any libelous, defamatory or otherwise unlawful, abusive, hateful or obscene material or any computer viruses or other malware that could interfere in any way with the operation of the Services or any related website or application. You must not use a false email address, impersonate any other person or mislead us or any third party as to the origin of any Comments. You are solely responsible for your comments and their accuracy. We are neither responsible nor liable for comments posted by you or any third party.

 § 8 - Personal data

The transmission of personal data via the shop is subject to our privacy policy. For more information, please read our privacy policy.

 § 9 - Errors, inaccuracies and omissions

 Occasionally our website or service may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, product shipping charge, delivery time and availability. We reserve the right at any time and without prior notice (including after you have placed your order) to correct any errors, inaccuracies or omissions and to change or update any information or cancel any order if any information relating to the Service or on any related website is incorrect.

 We do not undertake any obligation to update, amend or clarify any information in relation to the Service or on any related website, including, but not limited to, pricing information, unless required to do so by law. Any update dates given in relation to the Service or on any related website should not be taken as an indication that all information in relation to the Service or on any related website has been changed or updated.

 § 10 - Prohibited uses

 In addition to any other prohibitions set out in the Terms and Conditions, you are prohibited from using the Website or its content for the following:

(a) for unlawful purposes; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any international, federal, provincial or state regulation, rule, law or local ordinance; (d) to interfere with or infringe our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, injure, defame, slander, disparage, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to provide false or misleading information; 

(g) to upload or transmit viruses or any other type of malicious code that in any way interferes with the functionality or operation of the Service or any related website, other websites or the Internet; (h) to collect or track personal information of others; (i) for spamming, phishing, pharming, pretexting, spidering, crawling or scraping; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website if you violate any of the prohibited uses.

 § 11 - Additional tools

 We may provide you with access to third-party tools that we cannot monitor, control or influence.

 You agree that we provide access to these tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We do not accept any liability arising from or related to your use of any additional third party tools.

 Any use of additional tools offered through the Website is at your own responsibility and discretion and you should ensure that you are familiar with and agree to the terms on which the tools are made available by the relevant third party provider(s).

 We may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services will also be subject to these Terms and Conditions.

§ 12 - Third-party links

 Certain content, products and services available through our Service may include materials from third parties.

 Third party links on this website may take you to third party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or its accuracy and we do not warrant or assume any liability or responsibility for any materials or websites or for any other materials, products or services provided by third parties.

 We are not liable for any damages related to the purchase or use of goods, services, resources, content or other transactions in connection with third party websites. Please read the third party provider's policies and practices carefully and make sure you understand them before making any transaction. Complaints, claims, concerns or questions about third party products should be directed to the third party provider.